With the UK officially leaving the EU on January 31, 2020, February marked the start of the Brexit transition period. Businesses began preparing for a new trading relationship with the EU, and for many, it was a time of adjustment and uncertainty. I spoke with Alex, an import/export coordinator based in Liverpool, to learn how Brexit was affecting their daily operations and what challenges lay ahead.
New Paperwork: “It’s a learning curve for everyone.” 📝💼
Q: Alex, how has the start of the Brexit transition impacted your work?
A: “The biggest change so far has been the paperwork. Before, it was pretty straightforward—goods moved freely between the UK and EU without much red tape. Now, we’re bracing for customs declarations, new codes, and compliance checks. It’s not fully in effect yet, but we’ve already started training and updating our systems to handle it. It’s a learning curve for everyone, and honestly, it’s adding pressure to an already busy job.”
Alex’s team is proactively preparing for the full changes set to take effect after the transition period, but the uncertainty is a challenge.
Shipping Routes: “We’re considering alternatives.” 🚛⚓
Q: Have Brexit changes affected your shipping routes?
A: “Not yet, but it’s something we’re keeping a close eye on. We’ve always relied on Dover-Calais for quick and efficient crossings, but with the potential for delays at ports, we’re exploring alternative routes like Hull to Rotterdam. It’s all about minimizing disruption. The problem is that any change in routes adds cost and time, and that’s not ideal for our clients or us.”
Alex explains that flexibility and contingency planning are now part of their daily discussions.
Tariffs and Costs: “Our margins are under pressure.” 💷📉
Q: What concerns do you have about tariffs or other cost increases?
A: “Tariffs are the big unknown. We’ve had clients asking for quotes based on different scenarios—whether there’s a deal, no deal, or something in between. It’s complicated because we can’t give firm answers until the trade agreements are finalized. Any increase in tariffs will put pressure on our margins, and we might have to pass some costs on to customers, which isn’t great for anyone.”
The uncertainty surrounding trade deals is forcing businesses like Alex’s to remain adaptable while preparing for multiple outcomes.
Looking Ahead: “We’ll adapt, but it’s going to take time.” 🔄🔍
Q: How are you and your team preparing for what’s to come?
A: “We’re focused on training and staying informed. The government has been releasing guidance, but some details are still vague. Our priority is to ensure that we’re ready to comply with whatever new regulations come into play. It’s going to take time, and there will be hiccups, but we’re committed to making it work. Flexibility is key.”
Final Thoughts: “Communication is everything.” 📢🤝
Alex emphasizes the importance of clear communication during this time. “We’re keeping our clients updated as much as we can, but it’s not easy when the rules aren’t set in stone. If there’s one thing we’ve learned, it’s that staying connected and transparent is essential—for both our team and our customers.”
As the Brexit transition period began, Alex’s experience reflected the broader challenges faced by import/export businesses across the UK. With a mix of preparation and adaptability, professionals like Alex are finding ways to navigate the changes ahead.
